The High-Paying Client Strategy Clarity Dip is delivered as a live online session via Zoom.  

Please read the following carefully.

Individual attendance only
Registration admits one person only. Group viewing, shared access, or having other individuals present during the session is not permitted.
If any person other than the registered participant is visible on camera or identified as viewing the session, the participant will be removed from the session without refund.

Camera requirement
Participants are required to keep their camera on throughout the session.
If your camera is turned off, covered, or not visible for any reason during the session, you will be removed from the session without refund.

No replays or recordings

Clarity Dip is delivered live only.
No replay or recording will be provided under any circumstance.  

Attendance and Certificate of Completion  

Full attendance is required for Clarity Dip.

Attendance will be taken during the session, and a Certificate of Completion will be issued only to participants who complete attendance.

The Certificate of Completion serves as a prerequisite for enrolment into any subsequent programmes related to the same subject area.
Participants who do not complete attendance will not be eligible to progress to further programmes within that topic.

Technical responsibility
Participants are solely responsible for arranging:

- A stable internet connection

- A reliable device

- A quiet and suitable environment

Any technical issues experienced from the participant’s end, including internet failure, device malfunction, or power interruption, are not the responsibility of the organiser and do not qualify for a refund, replay, or reschedule.

Conduct and compliance

Participants are expected to follow all session guidelines and instructions provided by the facilitator.
Any disruptive behaviour, repeated interruptions, failure to follow instructions, or conduct that affects the flow or integrity of the session will result in immediate removal without refund.

All content shared during the Clarity Dip is the intellectual property of the organiser and is provided solely for the registered participant’s personal learning.

Use of content
All concepts, frameworks, explanations, examples, slides, visuals, and discussions shared during the session are for personal use only. They must not be recreated, reused, repackaged, taught, or applied for commercial training or redistribution purposes.

Recording and duplication
Recording, screen recording, audio recording, photographing, copying, or duplicating any part of the session is strictly prohibited.

Sharing and distribution
Sharing or distributing any part of the session content, whether in full or in part, including summaries, screenshots, recordings, or written notes presented as teaching material, is not permitted.

This includes but is not limited to:

• sharing with team members, staff, or third parties

• posting on social media, websites, or messaging platforms

• using the content in paid or unpaid training, workshops, or consultations

Confidentiality
Participants are expected to respect the confidentiality of the session and the intellectual work shared. The content is not public material and is not intended for public circulation.

Breach of terms
Any breach of these intellectual property and confidentiality rules will result in immediate removal from the session without refund and may result in further action to protect our work.  

Full refund

A full refund is available if a cancellation request is made at least 14 days before the scheduled session date.

Partial refund or credit
If a cancellation request is made between 14 and 7 days before the session, a partial refund may be issued, or the amount may be credited toward a future Clarity Dip, at our discretion.

No refunds
Cancellations made within 7 days of the session, as well as non-attendance on the day, are not eligible for a refund, replay, or reschedule.

No Rescheduling

Clarity Dip sessions cannot be rescheduled.

Requests to move, transfer, defer, or apply payment to a future session, batch, or programme are not available under any circumstance.

If you are unable to attend, the only applicable option is a refund in line with the refund policy above.

This applies regardless of personal circumstances, availability, or technical difficulties.  

This clause applies only to participants who select the Clarity Dip Plus – Online Live Session + Post-Session Q&A option at the point of registration.

Participants who purchase High-Paying Client Strategy Clarity Plus will receive access to a post-session Q&A form after the Clarity Dip session.

Each participant may submit up to three (3) questions related specifically to High-Paying Client Strategy Clarity Dip session content.

Responses will be provided by email within five (5) working days of submission.

The post-session Q&A is intended for clarification of concepts discussed during the Clarity Dip. It does not include implementation guidance, ongoing support, business audits, or consulting beyond the scope of the session.

Questions that fall outside the scope of High-Paying Client Strategy Clarity Dip may be declined or redirected to relevant future programmes.